Cómo elegir el desarrollador de aplicaciones de Salud adecuado

Las iniciativas de atención médica digital están actualmente en plena vigencia y elegir el socio de desarrollo adecuado puede hacer o deshacer el éxito de su solución de atención médica móvil.

Desde el primer teléfono inteligente moderno, hace unos 13 años, las soluciones digitales para el uso diario han crecido exponencialmente. Especialmente el año pasado, el desarrollo de aplicaciones de atención médica se ha abierto camino hasta convertirse en algo esencial para la atención médica y la forma en que los desarrolladores, médicos, compañías farmacéuticas y pacientes interactúan. Teniendo en cuenta que se prevé que el mercado mundial de aplicaciones médicas alcance $11 billones para 2025, es seguro decir que vivimos en la era de la atención médica digital. Es más, Quin descubrió que el 26% de las personas preferiría usar aplicaciones de atención médica que visitar a su médico. En consecuencia, el uso de aplicaciones de atención médica durante la pandemia ha aumentado en un 37%. Estos números son un testimonio del hecho de que la proliferación de aplicaciones de atención médica mejora la calidad de los servicios médicos, no solo para los pacientes sino para todos los participantes de la atención médica. 

 

Con las aplicaciones de atención médica, la industria médica ha cerrado la brecha entre laboratorios, hospitales y pacientes. De la misma manera, impulsaron el compromiso auténtico del paciente y allanaron el camino para interfaces más eficientes en las prácticas de atención médica. Los pacientes no solo pueden almacenar sus registros médicos y obtener servicios de telesalud, sino que los médicos pueden monitorear a varios pacientes a la vez y tener acceso instantáneo a los datos de salud. 

 

Las empresas farmacéuticas y los hospitales pueden registrar registros de pacientes, compartir material académico y enriquecer la investigación de medicamentos y vacunas. Los beneficios son múltiples, pero ¿cuál es el pegamento que mantiene unidas todas estas interacciones? Desarrolladores de aplicaciones y software. Cualquiera que sea su propósito, el éxito de una aplicación de atención médica radica en elegir el desarrollador adecuado. El desarrollo de aplicaciones para el cuidado de la salud implica un conjunto de habilidades diferente al de otras categorías de aplicaciones, desde garantías de protección de datos hasta diseño específico de UX / UI. Las organizaciones médicas y las partes interesadas no pueden pasar por alto la importancia de seleccionar una empresa de desarrollo capaz y centrada en la atención médica.

 

Como expertos desde hace mucho tiempo en el desarrollo de aplicaciones de atención médica, estas son algunas de nuestras recomendaciones para elegir el mejor socio de desarrollo de aplicaciones para usted. 

Tipos de Apps de Salud

El entorno de salud digital abarca un espectro tan amplio de participantes y canales de información que es necesario comprender los diferentes tipos de aplicaciones sanitarias. Comprender con precisión el tipo de aplicación que necesitará es el punto de partida crucial para una asociación exitosa con el desarrollador de su aplicación.

• Apps para Pacientes

Las apps para pacientes son para las personas comunes y los destinatarios de los servicios de salud. Permiten a los usuarios conectarse con médicos, identificar sus síntomas y enfermedades, acceder a recetas, resultados de pruebas, consejos y artículos, servicios de ambulancia, telemedicina y servicios farmacéuticos. Esta categoría es, con mucho, el tipo de aplicación sanitaria más común y extendida. Es el más versátil por la amplitud de su público objetivo. El uso de aplicaciones para pacientes se ha disparado debido a la pandemia porque permiten el distanciamiento social y mantienen a todas las partes a una distancia segura. De la misma manera, las apps para pacientes fueron descargadas un 47% más en 2020, de acuerdo a un estudio, , lo cual representa un incremento del 130% comparado con 2017.

• Apps para Profesionales de la Salud

Las aplicaciones de salud dirigidas a médicos y otros profesionales se centran en el seguimiento de los pacientes y proporcionan documentación sobre varios temas relevantes para su profesión. Por un lado, este tipo de aplicaciones facilita la conexión con sus pacientes a través de plataformas de telemedicina que brindan salas para almacenar y consultar registros médicos, informes de patología, imágenes, simulaciones de realidad virtual para diagnósticos y fácil acceso a PHI. Por otro lado, habilitan canales de comunicación con las empresas farmacéuticas y la administración hospitalaria al brindarles acceso a nuevos estudios de medicamentos, artículos sobre enfermedades, innovaciones en ciencias médicas, blogs, calculadoras, archivos académicos, chats de asociaciones médicas y carga de otros datos relevantes. Los profesionales médicos de todas las edades adoptan aplicaciones para sus prácticas, como lo demuestra un estudio donde el 93% de los encuestados dijeron que las apps pueden mejorar las condiciones de sus pacientes.

• Apps para Compañías Farmacéuticas

Las apps para compañías farmacéuticas proporcionar una vía para comunicarse con los médicos y crear una relación con ellos para permitir el aprendizaje. El contenido académico, los estudios de medicamentos y los artículos sobre innovaciones médicas pueden estar fácilmente disponibles para que los médicos desarrollen su experiencia. Las aplicaciones enfocadas en la industria farmacéutica también pueden albergar herramientas médicas como calculadoras y simuladores para proporcionar una solución confiable para problemas comunes. Para los pacientes, las aplicaciones farmacéuticas también pueden ser útiles para la gestión de recetas, información sobre medicamentos, herramientas de aprendizaje y contenido promocional para compartir a través de las aplicaciones.

• Apps para Hospitales

Las aplicaciones de atención médica para hospitales ayudan con la administración general de departamentos, personal y datos de pacientes. Los miembros del personal del hospital pueden usarlos para registrar información del paciente, horas de trabajo, facturación, uso e inventario de medicamentos, información de turnos y otras tareas administrativas. Después de que los pacientes abandonan los hospitales, las aplicaciones han ayudado a monitorearlos de forma remota. Los estudios han demostrado que el 84% de los trabajadores de hospitales usan tecnologías móviles con este fin.

Choosing the Best Healthcare App Development Partner

With different types of healthcare apps and the countless tools and platforms available for app development, choosing your app developer can be daunting. Here are some of our guidelines to help you make the best choice. 



Experience in Building Healthcare Apps

With the app proliferation the world is currently witnessing, developers are now found in every nook and cranny worldwide. However, be wary of establishing a partnership with any development company you come across. Healthcare app development is a particular craft that involves numerous standards, security measures, and practices that other app types like gaming or e-commerce lack. 

 

You must select a development partner that not only has experience developing healthcare apps but also propositive. That means an ally who can give value with ideas and features to the business model, understand the product roadmap and the target audience.

Whether developing for doctors, patients, pharma, or all three, your app developers must understand your roadmap and design specifically for it. 

 

The development partner should design the architecture patterns and the appropriate UX and UI. Should also ensure cross-platform functionality, provide clear communication channels, and enforce safety and data protection for HIPAA compliance. Analyzing and developing web apps, mobile apps, desktop apps, and cloud-hosting services are also necessary to ensure its operability. If any of these elements fail, your product may not be successful and valuable resources will be wasted. 

 

You can find a capable and experienced healthcare development company in reliable portals such as Clutch o Mobile App Daily. They provide rankings, reviews, and ratings based on customer satisfaction, apps produced, and ability to deliver, among other parameters. You’ll find all the relevant information you need to make an informed decision.

Data Security and Regulatory Compliance

Most, if not all, healthcare apps deal with the traffic of sensitive health and medical information. Let’s consider that between 2009 and 2020, there were 3,705 violaciones de datos de salud (268,189,693 healthcare records, which represent 81.72% of the United States population). Numbers like these make us understand that we cannot overlook the importance of safety and data protection measures. For instance, gaming apps do not deal with these regulatory standards, enforced by governmental laws. There is where one of the most crucial benefits of hiring a healthcare-focused app developer lies. An ideal healthcare app developer sees HIPAA) y del Reino Unido (for the UK) compliance as one of the first steps in mapping your mobile product. They will protect you from getting fined or sanctioned. Also, they apply the proper tools to enforce these measures and ensure the protection of the sensitive data your app will be handling. 

 

At Foonkey Monkey, for example, we employ high-level user authentication and authorization tools such as encryption, Identity Access Management Tools, token-based authentication, y multi-Factor authentication, among others. We use these tools to ensure your mobile product will be HIPAA or GDPR compliant and will safely keep and protect user information.

Efficient Development Practices and Methodologies

Efficient healthcare development teams understand that staff members with different skill sets require interoperability between them to perform more efficiently and produce better mobile products. One of the approaches to interoperability is called DevOps. DevOps is a cross-disciplinary methodology aimed at creating a system-oriented approach to software development and shifting the IT paradigm of unidirectional working. Additionally, DevOps always employ automation tools and technology aides, like Artificial Intelligence o Aprendizaje Automático techniques, to leverage the programming process and deliver top-quality products. Choosing a healthcare development partner that works under this approach will care you with cost-friendly, efficient mobile solutions that promote user engagement and increase customer satisfaction. 

 

Remember, DevOps teams, like ours at Foonkey Monkey, have been proven to deliver 30 times more frequently than the traditional one-way development strategies.

Interoperability

As stated above, mobile healthcare solutions are multi-directional and often imply more than one way of communication between parties. Coordinating patient care, pharma resources, hospital management, insurance information, test results and diagnoses, and treatment approaches isn’t always a straightforward endeavor. Imagine having to call a patient’s insurance provider to gather insurance data, then call the lab for test results. After that, research their medical history, schedule a procedure, send the data over, then wait for a reply, and then start over again. 

 

Without interoperability, processes are dragged out and take away from the efficiency principle of healthcare app implementation. Hospitals and healthcare institutions have existing software and data systems that need to be integrated with the app’s ecosystem. Here’s where a capable app developer comes in and ties all systems and resources together to create interoperability, clear communication channels, and keep data and resources always at hand. 

 

An experienced healthcare app developer can create a 360-degree view of the patient, the hospital, doctor’s resources, and pharma research or documents through API. This tool acts as an intermediary that allows software programs or applications to communicate with one another, whichever the case. Additionally, due to the large amounts of data handled by healthcare organizations, different formats or languages often come into conflict. A capable developer will make sure to employ APIs for managing the flow of information between an organization’s internal applications and ensure that data is always available, readable, and manageable. 

UX/UI Design

One of the most important aspects of any development process is delivering a product that maintains the user’s attention and promotes engagement. This statement is especially true for healthcare apps because their users rarely use them for fun or entertainment. Medical apps address health-related interactions. That means the mobile product’s usability and visuals need to be engaging enough to keep users comfortable, safe and improve their job performance. This set of features is what we call UX/UI, User Experience, and User Interface design. 

 

When selecting your healthcare app developer, look for a company with an impeccable track record at creating beautiful interfaces with intuitive flows. Remember, this will be the face of your app, and it will make or break your users’ engagement with your app. Studies show that 52% of users are less likely to engage with a company that doesn’t perform responsive mobile design. Moreover, 79% of the users place the highest level of importance on an app’s usability. 

• UX/UI design best practices

A healthcare app developer that prioritizes the UX/UI design will deliver a usable and intuitive product based on the next best practices:

 

  1. Target research. 
  2. Research state of the art among other apps inside the target’s usage and competitors.
  3. Wireframing.
  4. User Interface design. 
  5. Testing
  6. User feedback analysis.

 

Additionally, capable app development partners should enforce efficient and fast data traffic. They need to analyze all user stories, make the right balance between style and performance, optimize image and video sizes, manage redirects, and maintain overall functionality. Look for a developer who understands that healthcare UX/UI design is very particular. The doctors, pharma personnel, and patients who frequently use these types of apps want to steer clear from complex designs, intricate navigation, and complicated interfaces. 

 

At Foonkey Monkey, we can give you the added value of having tech-savvy UX/UI designers among our staff. The benefits of employing these multidisciplinary professionals range from more efficient processes and troubleshooting to lower hiring costs. Learn more about how our tech-focused designers will further enhance your product’s features.

Proper Technology, Procedures, and Tools

To implement and make the best of all the features stated above, you need to choose an app development partner that understands and helps professionally grow the employees. Striving to always be on top of the latest technologies, procedures, and tools that enhance the app development process is also necessary for the developer partner. In a world with more than 592 million daily app downloads, app developers need to stay at the forefront of technological advances to deliver apps that stand the test of time, capture the users’ attention, and avoid fading into oblivion. 

 

Your app development partner needs to understand and master programming languages such as Java or PHP. They need to implement frameworks, such as React Native o Xamarin, and use Artificial Intelligence for chatbots and Machine Learning to automate processes like database management. An ideal development partner also performs an initial analysis to establish your app’s requirements, which will result in a clear roadmap and an MVP (Minimum Viable Product), if applicable. They will also employ tools for effective UX/UI design, as we learned earlier. They will develop the architectural roadmap to put together your app’s structural aspects, with testing phases to ensure proper functioning. Lastly, the security measures, which are pivotal parts of any viable healthcare app, need to be implemented with tools like Auth0 that promote data security and ensure HIPAA compliance.

Options for Outsourcing

Outsourcing talent has become commonplace in the app development industry due to its benefits to any company, especially startups. Its popularity has spread worldwide, which has brought about the birth of approaches like nearshoring y offshoring. Healthcare app developers that offer these types of hiring options are what you should be looking for, especially during the pandemic when remote working is imperative for public health. Depending on your location, any outsourcing option has countless benefits that trump hiring in-house developers. Nearshore or offshore development teams are cost-efficient, culturally compatible, talented, and efficient, perfect for your development project. Your company can focus more resources and energy on expanding while your outsourced development project is in the hands of a capable, prepared partner. 

 

Keep in mind that the healthcare development company you choose has the operational capacity and experience to work on your project long-distance. This developer partner should also have capable professional team members at hand to work on developing your new healthcare app. Foonkie Monkey offers both outsourcing options, so you can count on an experienced, highly professional staff whenever you need them. We share your corporate culture, time zone, language, and we allow you to optimize costs and development times.

The Bottomline

App development for the medical field delivers digital medical solutions that optimize business processes for patients, doctors, pharma companies, and healthcare facilities. All these benefits brought about by the mobile healthcare boom are only possible with the proper development process behind them. Healthcare app developers are the forerunners who deliver efficient mobile solutions to simplify patient routing among medical and pharma organizations. An experienced and capable healthcare app development partner will help you maximizing user engagement and satisfaction while helping you save money, time, and energy. They will also ensure functional, safe, and intuitive mobile solutions that will stand the test of time and tackle the variability that often comes with the medical field. 

 

At Foonkey Monkey, we have been providing healthcare software and development services for over ten years. We always strive to draw from the leading technologies, tools, practices, and latest trends to deploy high-quality HIPAA (or other regulations) compliant products. Our experts are more than prepared to apply their skill set to any healthcare project and to implement their knowledge in any stage of the app’s life cycle, whether it be research, UX/UI design, architecture, programming, testing, or deployment. 

Do you have an idea for a healthcare app? Do you need assistance with developing your mobile product? Have any additional questions? Contact us!

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